Revolutionizing Point of Sale Surveys with QR Codes

QR codes have become increasingly popular in recent years as a quick and efficient way to access information. They are two-dimensional barcodes that can be scanned using a smartphone or tablet, and they can be used for a wide range of purposes, from tracking packages to making payments. One of the most common applications of QR codes is in survey distribution, particularly in points of sale. In this article, we will explore the benefits of using QR codes to distribute surveys and provide some best practices for implementing this strategy effectively.

Why Use QR Codes for Survey Distribution?

There are several reasons why QR codes are an excellent choice for survey distribution in points of sale. First and foremost, they are incredibly convenient for both the survey respondent and the survey administrator. Respondents can quickly scan the code using their mobile devices, eliminating the need to fill out a paper survey or navigate to a survey URL. Meanwhile, survey administrators can easily track and analyze responses in real-time, making it easier to gather insights and make data-driven decisions.

Another significant advantage of using QR codes is that they can be customized to fit the brand's design and branding. This customization can help to create a more seamless experience for the respondent, as the survey feels like a natural extension of the brand's identity.

Finally, using QR codes for survey distribution can help businesses to increase response rates. Since respondents can quickly scan the code, they are more likely to complete the survey while they are still in the store. This immediacy can help to increase the accuracy and relevance of the responses and provide valuable insights into customer satisfaction and preferences.

Best Practices for Implementing QR Codes for Survey Distribution

While QR codes are an excellent choice for survey distribution in points of sale, there are a few best practices that businesses should keep in mind to ensure that the process runs smoothly.

Make it easy to scan the QR code

The first step in implementing QR codes for survey distribution is to ensure that the code is easy to scan. This means placing the code in a visible location, such as on a poster or countertop display, and ensuring that there is adequate lighting in the area. The code should also be large enough to scan without any difficulty.

Keep the survey short and focused

When designing the survey, it is essential to keep it short and focused on the specific aspects of the customer experience that are most relevant to the business. Long surveys are likely to discourage respondents from completing the survey, and they may not provide valuable insights.

Offer an incentive

To encourage respondents to complete the survey, it can be helpful to offer an incentive, such as a discount or free gift. This can help to increase response rates and ensure that the responses are accurate and meaningful.

Analyze the data in real-time

Once the survey is live, it is essential to analyze the data in real-time to ensure that the insights are relevant and actionable. This can be done using our Satisfyy Survey platform, which can help businesses to identify trends and patterns in the data and make data-driven decisions.


QR codes are an excellent choice for survey distribution in points of sale, as they are convenient, customizable, and can help to increase response rates. By following best practices, businesses can ensure that the survey process runs smoothly and provides valuable insights into customer satisfaction and preferences. With the right strategy in place, QR codes can be an effective tool for businesses to improve their operations and deliver a better customer experience.

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