A new way to understand your customers

Unlock the secrets of success with our AI marketing & opinion research solutions

A study for each need:

Customer satisfaction

How satisfied are my customers? Is the customer journey optimal? How can I improve it?

Image and

Do women aged 25 to 32 aware of my newest product? If so, have they tested it?
If not, why not?

Customer and non-customer knowledge

Why don't my consumers buy my products? What don't they like?

Catchment area and competition

Do consumers know my brand? Those of my competitors? How far are they willing to drive to come to my store?

Pre- and post-tests Advertising

What is the memorization rate of a message with a specific target? What were the reactions to my advertising campaign?

& more to meet your needs

Because each need is different, we can create a customized study to fulfill your expectations.

Our studies

How satisfied are customers on Champs-Elysées Avenue ?

This study was conducted on the Avenue des Champs-Elysées during 2 weeks using our Satisfyy car equipped with a 4K SRG-X400 camera.
All the images collected were analyzed anonymously by our models to provide a benchmark of the average satisfaction of customers. This study provides a first level of reading for the retailers present on this Avenue.

What are the reactions to the latest Burger King ad?

The survey was conducted online between 4 and 7 May 2022 among a sample of 469 participants (48% women and 52% men) aged 19 to 50.

Get the survey

What is the emotional state of the customers in Boulevard Haussman?

This study was conducted over a period of two weeks at different locations on the Boulevard Haussman using several cameras.
All the images were analysed anonymously in order to compare geographically the differences in the emotional state of the customers. This study provides a first level of reading for the retailers present on this Boulevard.

Get the survey

What are the reactions to the L'Oreal campaign "Parce que notre planète le vaut bien" ?

The survey was conducted online between 23 and 25 September 2021 among a sample of 258 participants (64% women and 36% men) aged 19 to 67.

Get the survey

Get ahead of the curve with our solutions

Satisfyy Survey

Satisfyy Survey enables you to engage with your customers in the physical world through the distribution of surveys accessible via QR codes.

Surveys can be distributed via your own physical sales outlets or through our network of partners, such as bakeries and hairdressers.

Our solution also helps you to combine research, acquisition and customer loyalty with our distribution network and customer reward technology.

Our results allows you to obtain a fine analysis thanks to our AI.

Read more

Satisfyy Retail

We propose a whole new generation of research based on emotion analysis in store in oder to analyze the impact of your customer experience and measure your customer satisfaction.

Our solution allows you to understand the impact of your points of sale over time, geographically and by customer type and bring a new dimension to your financial data in order to maximise your ROI.

Read more

Satisfyy Online

We analyze the impact of your pre- and post-tests advertising using emotion analysis and Affective AI.

We analyze the impactors and irritants in each sequence of your content on a panel of testers.

This new generation of analysis, taken on the spot, allows you to understand how your customers feel about your communication and products.

Read more