Affective AI for customer experience analysis
From point-of-sale to marketing video analysis, our AI-powered solutions provides a 360-degree view of your customer experiences impact.
Our studies
How satisfied are customers on Champs-Elysées Avenue ?
This study was conducted on the Avenue des Champs-Elysées during 2 weeks using our Satisfyy car equipped with a 4K SRG-X400 camera.
All the images collected were analyzed anonymously by our models to provide a benchmark of the average satisfaction of customers. This study provides a first level of reading for the retailers present on this Avenue.
What are the reactions to the latest Burger King ad?
The survey was conducted online between 4 and 7 May 2022 among a sample of 469 participants (48% women and 52% men) aged 19 to 50.
What is the emotional state of the customers in Boulevard Haussman?
This study was conducted over a period of two weeks at different locations on the Boulevard Haussman using several cameras.
All the images were analysed anonymously in order to compare geographically the differences in the emotional state of the customers. This study provides a first level of reading for the retailers present on this Boulevard.
What are the reactions to the L'Oreal campaign "Parce que notre planète le vaut bien" ?
The survey was conducted online between 23 and 25 September 2021 among a sample of 258 participants (64% women and 36% men) aged 19 to 67.
A new way to understand your customers
Satisfyy Retail
We offer a whole new generation of research based on emotion analysis.
Our solution allows you to understand the impact of your points of sale over time, geographically and by customer type and bring a new dimension to your financial data in order to maximise your ROI.
Satisfyy Online
We analyze the impact of your video campaigns on a panel of users.
This new generation of analysis, taken on the spot, allows you to understand how your customers feel about your communication and your products.
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Improve your communication, enhance your customer experience... our solutions help you make the right decisions and optimize your investments.
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